Going Mobile: 10 Uses of Mobile Technology in Business

Technology is fast paced and growing. These changes make it impossible for businesses to operate without the right technology and mobile devices. In recent years, activities have gone mobile, compelling companies to become tech savvy to grow their customer base.

Mobile technology allow businesses to communicate with their customers all day and every day. This is the reason it is essential for companies to take advantage of all advanced tools and technologies including mobile technologies to overcome competition and to grow their profits. The big advantage is that operations are automated, work is synchronized, and piles of paperwork are eliminated. Mobile forms help to build detailed work records. Field staff save a lot of time travelling back and forth to the office with mobile access. In addition, it contributes to saving the planet as fewer trees are chopped to produce paper.

Here are the ten uses of mobile technology for business:

1. Operations are in control

With specific work forms, capturing data is easy. An in-built automated workflow processes the information and disseminates it to field operations for further action. Your organization can control field services, safety, fleet and enterprise assets. Mobile forms are built using automated work processes that enable quick and easy analysis of the data.

2. Data collection is centralized

Information is easy to capture through a customized form structure, keeping information consistent and regular. Mobile operations can be managed efficiently, and no data is lost in transition. When information is entered into the system, the data is stored in one central location that can be accessed at any time either online or offline.

3. Data is shared in real-time

When it comes to paper, time is lost when filling out papers and then having to re-enter the information into a computer. With mobile devices today, operational forms can be accessed at the work sites and information is captured in real-time. This offers clarity and accuracy when recording data.

4. Work on the go

Employees are no longer tied to a desk. They can be mobile and work efficiently with their devices. The information they capture is transferred to the back-office system even from remote sites. Using a customized form makes work simpler for the field operators. All they have to do is answer a few questions, click a few tabs and upload photos.

5. Full integration of the system

Although the system is mobile, it is fully integrated with the central office systems. Staff can access information at the office, while operators are at remote sites entering the data. There are in-built workflows that automate the data, turning it into insightful reports. Data is not lost as it is entered in real-time.

6. Complete online forms

Forms are the best way to work especially during field operations. It keeps the information consistent, the workflow seamless and makes complex work simple. At the end, your organization will achieve better work records to make strategic decisions.

7. Empower teams

Teams can share information instantly and brainstorm more efficiently to offer solutions to their customers. The mobile form interface makes the information accessible and easy to interpret from any location. Teams are able to access this information, exchange ideas and discuss the best solutions through their mobile devices. This cannot be achieved through accumulated paperwork.

8. Timely information capture and process

Real-time data is vital for decision-making. Mobile technologies enable companies to collect loads of information that can quickly be processed and interpreted, generating a full overview of the company’s operations and where it stands. Real-time data minimizes operational risks by delivering insights of current activities. No time is wasted in reviewing a series of past events or waiting on information.

9. No more paper scratch

Without mobile devices and technology, you can expect a lot of paper scratch that need to be entered into the system. Field operators may not have time as they are attending to customer concerns. All the paperwork will require another day to be organized and entered into the system. This process is eliminated with a form that is accessible on mobile devices. No information is lost in the process. With a real-time workflow, data is distributed and formulated into multiple formats to any back-office system, cloud services or mobile devices.

10. Provides immediate analytical insights

Now organizations can draw conclusions immediately or rapidly after the data is entered into the system. Staff at the office or even at remote sites can react without any delays. They can prevent issues or also seize new business opportunities. Converting paper forms to mobile forms allow for digital collection and sharing of data in real-time. The powerful analytic tools make it easy to track and monitor activities. This will surely benefit your or any organization as they can quickly access customer information.