4 Common Shipping Mistakes to Avoid
Shipping departments simply cannot afford to make mistakes or it will cost the business. However, mistakes do happen. Many shipping departments are trying to rush orders out because more orders are coming in and they cannot afford to be backed up. The last thing you want is for customers to start complaining, If they’ve had enough, they’ll go elsewhere and you cannot afford to lose business.
Some common errors in shipping do occur and a lot of the time, they may go unnoticed. These mistakes will eat your profits. Let’s take a look at some common errors in shipping that should be avoided.
1. Incorrect Dimensions/Weight
One should never guess what a package weighs (although it does happen). A scale must be used at all times otherwise it could lead to additional costs. Freight carriers will actually weigh packages again. It is not just the weight that matters but also the package dimensions, as these costs are factored in. A package can be returned due to incorrect weight and postage.
Re-shipping packages can send people into a panic because now, an alternative method has to be used to get the package out so that it is received on time. This could have been avoided, but now, it erodes your profit margin. Many packages in a year going through this and you can imagine what a huge chunk of your profits will be gone.
2. Inaccurate Details
If you do not check details, it can cause a headache later on. You need to make sure that the delivery address is correct and that the carrier codes and freight information are also correct. Perhaps these corners are cut sometimes because those doing this may want to be quick and not slowed down by the details. However, it is better to take the time to do this, otherwise you will have to chase these orders down and that can be complicated and costly.
3. Oversized Boxes
By using incorrect packaging, it can actually cause extra charges. If the recipient is paying the shipping fee, how do you think they will feel when they realize they have paid inaccurate shipping costs when they notice the box has so much extra room? On the other hand, if your company is responsible for paying these fees, would you really want to pay extra for a bigger box when it can so easily be avoided? Use proper packaging; this way, nobody pays more than they should.
4. Not Comparing Rates
If you want to save money, you must shop around for a reliable shipping service. This will enable you to compare rates but many businesses don’t take the time to do this. It may not make a difference if you send three packages a year but if you are always sending packages out, this will cut into your profit margin. Once it does, then you sit up and take notice and frantically start shopping around. Avoid this altogether and do it right from the start so no money is lost.
Depending on the value of your shipments, it may also be safer to insure them. It’s also worthwhile to track your packages. This allows you to quickly find it if something goes wrong. Don’t let the little things eat away your profits. These things can be easily taken care of which will help you avoid the bigger problems which will cost you.